Tri Express Plumbing Last Updated: May 27, 2026 Effective Date: May 27, 2026
Tri Express Plumbing (“we,” “us,” or “our”) operates triexpressplumbing.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
California Contractor License #926629 Phone: (619) 843-6692 Email: [email protected] Service Area: San Diego County, California
We collect information you provide directly to us:
Personal Information:
How We Collect It:
Automatically Collected Information:
We use the information we collect to:
We do NOT:
Our website offers an AI-powered plumbing estimate tool. When you use this tool:
Program Description. Tri Express Plumbing operates an SMS messaging program to communicate with customers about their plumbing service. By providing your mobile phone number to Tri Express Plumbing — whether through our website contact forms, by phone, or in person at the time of a service appointment — you expressly consent to receive recurring SMS text messages from Tri Express Plumbing.
Types of Messages You May Receive:
Message Frequency. Message frequency varies based on your interactions with us. You may receive messages tied to your active service requests and completed jobs.
Costs. Message and data rates may apply. Tri Express Plumbing does not charge for the messages themselves, but standard rates from your wireless carrier may apply.
Opt-Out. You can opt out at any time by replying STOP to any text message we send you. After replying STOP, you will receive a confirmation message and no further SMS messages will be sent. To resubscribe, reply START.
Help. For assistance, reply HELP to any message or contact us at (619) 843-6692 or [email protected].
Carriers. Carriers are not liable for delayed or undelivered messages.
Mobile Information Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of mobile opt-in data — including phone numbers, opt-in status, and consent records — are restricted from being shared with any third parties or affiliates for marketing or promotional purposes at any time. Information sharing with subcontractors supporting the SMS program (such as our SMS service provider, Twilio) is permitted solely for the purpose of delivering the messages you have consented to receive, and these providers are contractually prohibited from using your information for any other purpose.
As a California resident you have the following rights under the California Consumer Privacy Act:
Right to Know: You have the right to know what personal information we collect about you and how we use it.
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt out of the sale of your personal information. We do NOT sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise your rights contact us at: Email: [email protected] Phone: (619) 843-6692
We will respond to your request within 45 days.
We implement appropriate security measures to protect your personal information including:
Our website uses cookies to improve your experience. Cookies are small files stored on your device. We use cookies to:
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
We use the following third-party services that may collect or process information solely to support our services:
Each third party has their own privacy policy governing their use of your information. Your mobile phone number and SMS opt-in data are never shared with these or any other third parties for marketing, promotional, or lead-generation purposes.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Estimate photos are retained for 90 days then deleted. Customer contact information is retained for 3 years for business records. SMS opt-out records are retained indefinitely to ensure we honor your opt-out preference.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.
If you have questions about this Privacy Policy or your personal information contact us:
Tri Express Plumbing Phone: (619) 843-6692 Email: [email protected] Website: triexpressplumbing.com Service Area: San Diego County, California CA Contractor License #926629
By using our website and services you consent to this Privacy Policy. If you do not agree with this policy please do not use our website.