AGREEMENT TO TERMS

By accessing or using the website
triexpressplumbing.com or any services provided
by Tri Express Plumbing you agree to be bound
by these Terms of Service. If you do not agree
to these terms please do not use our website
or services.

Tri Express Plumbing
CA Contractor License #926629
Phone: (619) 843-6692
Email: [email protected]
Service Area: San Diego County, California

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1. SERVICES

Tri Express Plumbing provides licensed plumbing
services in San Diego County, California including:

– Water heater installation and replacement
– Whole-home repiping
– Leak detection and repair
– Slab leak detection and repair
– Water filtration system installation
– ADU plumbing rough-in
– Drain cleaning
– Plumbing remodels
– Emergency plumbing services

All services are performed by or under the
supervision of a licensed California plumbing
contractor (CA License #926629).

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2. AI ESTIMATE TOOL — IMPORTANT DISCLAIMERS

Our website offers an AI-powered plumbing
estimate tool. By using this tool you
acknowledge and agree that:

a) Estimates Are Not Binding Quotes
All estimates generated by our AI estimate
tool are preliminary and for informational
purposes only. They do not constitute a
binding contract, firm quote, or guarantee
of final pricing.

b) Final Pricing Requires On-Site Evaluation
Actual pricing may differ from AI estimates
based on:
– Site conditions not visible in photos
– Permit requirements
– Material costs at time of service
– Complexity of the job
– Access difficulties
– Code compliance requirements

c) AI Limitations
Our AI estimate tool analyzes photos and
descriptions to provide general pricing
ranges. It cannot:
– Diagnose all plumbing issues from photos
– Account for hidden damage or conditions
– Replace a professional on-site evaluation
– Guarantee accuracy of diagnosis

d) No Guarantee of Service
Submitting an estimate request does not
guarantee service availability, pricing,
or scheduling.

e) Photo Submissions
By uploading photos you confirm you have
the right to share those images and grant
Tri Express Plumbing the right to use
them solely for the purpose of providing
your estimate.

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3. APPOINTMENTS AND SCHEDULING

– Appointments are subject to availability
– We will make reasonable efforts to arrive
within the scheduled window
– Same-day service is available but not
guaranteed
– Cancellations should be made at least
2 hours before scheduled appointment
– We reserve the right to reschedule due
to emergency calls or unforeseen
circumstances

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4. PRICING AND PAYMENT

– Final pricing is provided after on-site
evaluation before work begins
– We provide transparent upfront pricing
with no hidden fees
– Payment is due upon completion of service
– We accept cash, check, and major credit cards
– Emergency and after-hours service calls
may incur additional fees
– Permit fees are separate from labor and
material costs

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5. WARRANTIES

Tri Express Plumbing warrants our workmanship
as follows:

– Labor: 1 year warranty on all labor
– Parts and materials: Covered by
manufacturer warranty
– Water heaters: Warranty per manufacturer
(typically 6-12 years)

Warranties do not cover:
– Damage caused by misuse or negligence
– Normal wear and tear
– Pre-existing conditions
– Damage caused by other contractors

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6. LIMITATION OF LIABILITY

To the maximum extent permitted by California
law Tri Express Plumbing’s liability is limited
to the amount paid for the specific service
that caused the claim.

We are not liable for:
– Indirect or consequential damages
– Loss of use of property
– Damage caused by pre-existing conditions
– Acts of God or circumstances beyond
our control

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7. PERMITS AND CODE COMPLIANCE

Tri Express Plumbing handles all required
permits for permitted work. Homeowners who
request unpermitted work assume full
responsibility for code compliance issues.

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8. CUSTOMER RESPONSIBILITIES

You agree to:
– Provide accurate information about your
plumbing issue
– Ensure safe access to work areas
– Notify us of any known hazards
– Be present or have an authorized adult
present during service
– Inform us of any prior work done on
the plumbing system

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9. SMS COMMUNICATIONS

By providing your phone number you consent
to receive SMS messages from Tri Express
Plumbing. Message and data rates may apply.
Reply STOP to opt out at any time.

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10. INTELLECTUAL PROPERTY

All content on triexpressplumbing.com
including text, images, logos and design
is owned by Tri Express Plumbing and
protected by copyright law. You may not
reproduce or use our content without
written permission.

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11. DISPUTE RESOLUTION

Any disputes arising from these Terms or
our services shall be resolved as follows:

1. First we will attempt to resolve
disputes informally by contacting us
at (619) 843-6692

2. If informal resolution fails disputes
shall be resolved through binding
arbitration in San Diego County,
California

3. California law governs these Terms

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12. CHANGES TO TERMS

We reserve the right to update these Terms
at any time. Continued use of our website
after changes constitutes acceptance of
the new Terms.

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13. CONTACT US

Questions about these Terms:

Tri Express Plumbing
Phone: (619) 843-6692
Email: [email protected]
Website: triexpressplumbing.com
CA Contractor License #926629
San Diego County, California

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BY USING OUR WEBSITE OR SERVICES YOU
ACKNOWLEDGE THAT YOU HAVE READ AND
UNDERSTOOD THESE TERMS OF SERVICE AND
AGREE TO BE BOUND BY THEM.